Return and refund conditions
Return and refund conditions
At RELAXPAINTING, your satisfaction is our top priority. Please read our refund policy carefully:
Prefabricated paintings
Eligibility requirements:
Refunds for pre-finished paintings are within 14 days after delivery possible.
Condition of the goods:
Articles must be in their original condition and packaging Damage or signs of wear may affect eligibility.
Process:
To initiate a return, please contact our customer service at info@relaxpainting.com and provide your order details. Refunds will only be processed after we receive and inspect the returned item.
Individually designed paintings
No refunds:
Due to the personalized nature of individually designed paintings, we offer no refunds Please ensure that all details of your custom order are correct before confirmation.
If you have any questions about this policy or need assistance, please do not hesitate to contact us at info@relaxpainting.com to contact.